Digital Platform Empowerment for Migrant Workers’ Rights Protection: Evidence from Bozhou
Peng Li
Article
2026 / Volume 9 / Pages 3222-3244
Published 25 April 2026
Abstract
Protecting migrant workers'rights has become a key challenge in China's evolving digital governance landscape. This study examines how Bozhou's Manxin Manyi WeChat mini-program, with particular relevance for addressing challenges in labor-intensive sectors such as the textile and garment industry, reshapes labor governance processes by applying the Affordance-Power-Action (A-P-A) framework. Using a mixed set of data-including policy documents, platform records, and 23 semi-structured interviews-the analysis demonstrates how digital affordances interact with administrative enforcement to influence rights-protection outcomes. Findings show that the platform enhances transparency, accelerates dispute resolution, and strengthens interdepartmental coordination; however, these improvements are closely tied to Bozhou's strong policy alignment and regulatory commitment rather than technology alone. The A-P-A framework offers analytical leverage by revealing how digital affordances redistribute power relations and enable situated forms of worker action within governance systems. Specifically, the platform’s mechanisms for digital traceability and real-time wage monitoring offer a model for strengthening compliance and supply-chain transparency in the highly fragmented textile sector. While the Bozhou case illustrates the potential of digitally mediated co-governance, its transferability is conditional on local institutional capacity and the long-term sustainability of funding and oversight mechanisms. This study contributes to platform-governance research by integrating communication theory with political-economic perspectives and by highlighting the contextual nature of digital empowerment in migrant workers’ rights protection.
Keywords
digital labor governance, migrant workers, Affordance-Power-Action framework, supply-chain transparency, textile industry