With the advancement of technology, digital surveillance in workplaces has increased in recent years. To thoroughly explore the impact of this trend on labor-intensive secondary and tertiary industries, especially its significance for the textile industry, this study analyzes the current status, causes, and impacts of digital surveillance in secondary and tertiary industries in China, such as the textile and domestic service industries, based on interview data and questionnaire survey results. The findings show that factors such as employer mistrust make digital surveillance relatively common. Company training and the growing prevalence of digital surveillance have led most employees to gradually accept it. However, the disciplinary effects of digital surveillance are not evident and may give rise to privacy protection and occupational discrimination issues. Accordingly, this paper proposes the following suggestions: employers should treat employees with respect and trust, balancing digital surveillance with the protection of employee rights; combine management practices with digital surveillance to maintain harmonious labor relations; and use digital surveillance to build an integrity platform, ensuring thorough screening and verification of employees.

digital surveillance, trust, discipline, respect, textile industry